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What
region are your DVD's? WIll they play in my country?
Our
DVDs are PAL format but region free so there should be no
problem playing them on any modern DVD player or computer.
We find that 99% of USA and Canadian customers have no problems,
but are unable to guarantee 100% compatibility.In the event
of non-compatability we can offer discount in order to offset
the cost of conversion
What
if the DVD is faulty?
In the rare event a DVD is faulty, simply contact
us and we will send you a replacement - please note we can
only replace for faulty items, not offer a refund
What
are your shipping charges?
They are worked out automatically during Checkout,
but are in-line with other mail order companies. Orders are
sent either first class for the UK or regular Air Mail for
overseas. Signed For and Special Delivery are also options,
for an additional cost
How
soon can I expect delivery?
Our own DVD titles generally ship out within 3
working days. The Vladimir Vasiliev titles are shipped in
from abroad - if we are waiting for stock there may be a delay.
We will let you know in case of any delays and give you the
option to wait or change your order
Are
your DVD's originals or copies?
All our DVD's are original from the manufacturer,
in proper cases, not plastic sleeves. We realise DVD's are
easy to copy these days but would ask that you support the
teachers who put in a lot of work to bring you the benefit
of their experience. If you do see pirate copies of our material
anywhere we would appreciate you letting us know!
Can
you recommend a local school or teacher?
If you visit the Systema
UK website you will find details of classes and workshops
as well as links to Systema clubs around the world. If there
is none local to you we recommend you post on the Training
Partner section of our Forum
How
can I find out about new products ?
Sign up to our newsletter-
not only will you get regular e-mail news about special offers
and new releases, you'll be first in line for special offers
and discounted items!
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